Refund Policy

At KidsPsyche, we are committed to providing valuable resources and services to support child development and psychology. We understand that occasionally situations may arise where a refund may be necessary. Please review our refund policy below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The request for a refund must be made within 30 days of the purchase date.
  • The product or service must be unused and in its original condition.
  • For digital downloads, the item must not have been accessed or downloaded.

How to Request a Refund

To initiate a refund, please follow these steps:

  • Contact our Customer Support team via email at [email protected].
  • Include your order number and a brief explanation of why you are requesting a refund.
  • You will receive instructions on how to proceed with the return or cancellation.

Processing Refunds

Once your refund request is received and approved, we will process your refund within 7-10 business days. Please note that the time it takes for the refund to appear in your account may vary based on your bank or payment provider.

Exceptions

Certain services and products, such as personalized consultations or digital courses that have been accessed, may not be eligible for a refund.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to reach out to us at:

We appreciate your understanding and look forward to assisting you in nurturing the development of children and their psychological well-being.